How has the innovation of touchscreen advanced or affected our ability to communicate?
For one of my HCI classes, Usability for Handheld Devices, we had to comment on the article ”Mobile, Handheld Devices with Touchscreens: How Perceived Usability Affects Communication”. The innovation of touchscreens has hugely impacted communication between people, removing many boundaries that existed before. These boundaries include hardware, software, and mindsets of people. I believe that Handheld Touchscreen Devices (HTDs) have given people another way to communicate. How effective the communication is depends on the HTD itself (screen and body size) and it’s usability. Birch states that if users find a communication feature unnecessary, useless, or frustrating, they will not utilize the modes of communication on the device to its full potential. The results from Birch’s survey showed the following - users preferred haptic feedback and would benefit from it, text-related tasks were preferred, simpler GUI design is beneficial, and the small size of typical HTD screens pose navigation and orientation problems. My thoughts are discussed below.